Personal data that we process
Citadel Spaans Taalcentrum processes your personal data because you use our services and / or because you provide this information to us yourself.
Below you will find an overview of the personal data that we process:
- Name and surname
- Address
- Phone number
Special and / or sensitive personal data that we process
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your consent in advance.
For what purpose and on what basis we process personal data
Citadel Spaans Taalcentrum processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and / or advertising brochure
- To be able to call or e-mail you if this is necessary to be able to perform our services
- To inform you about changes to our services and products
- To deliver goods and services to you
- Citadel Spaans Taalcentrum also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.
How long we keep personal data
Citadel Spaans Taalcentrum does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
(Category) personal data> Retention period> Reason
- Personal data> 1 year> Performance of the service. Sending our newsletter and / or other information.
- Address> 1 year> Performance of the service. Sending our newsletter and / or other information.
- Other data> 1 year> Performance of the service. Sending our newsletter and / or other information.
Sharing of personal data with third parties
Citadel Spaans Taalcentrum will not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Citadel Spaans Taalcentrum remains responsible for these processing operations.
Cookies, or similar techniques, that we use
We use cookies to personalize content and ads, to provide social media features and to analyze our website traffic. We also share information about your use of our site with our social media, advertising and analytics partners. These partners may combine this information with other information that you have provided to them or that they have collected from your use of their services.
Cookies are small text files that can be used by websites to make user experiences more efficient. The law allows us to store cookies on your device if they are strictly necessary for the use of the site. We need your consent for all other types of cookies.
This website uses different types of cookies. Some cookies are placed by third party services displayed on our pages. You can change or withdraw your consent at any time via the cookie statement on our website. If you have any questions about your consent, please include the ID and the date of the consent.
Necessary cookies help make a website more usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference cookies enable a website to remember information that affects the behavior and design of the website, such as your preferred language or the region where you live.
Statistical cookies help website owners understand how visitors use their website by collecting and reporting data anonymously.
Marketing cookies are used to track visitors when they visit different websites. Their goal is to display ads that are tailored to and relevant to the individual user. These ads thus become more valuable to publishers and third-party advertisers.
Unclassified cookies are cookies that we are still classifying along with the providers of individual cookies.
View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Citadel Spaans Taalcentrum and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@citadelspaans.nl.
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
Citadel Spaans Taalcentrum would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.
How we secure personal data
Citadel Spaans Taalcentrum takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service via info@citadelspaansel.nl.